By completing a purchase on SV Wines, you agree to the following terms and conditions:
1. Eligibility to Purchase
You must be at least 18 years of age to purchase alcohol from our store.
By placing an order, you confirm that you are of legal drinking age in your country of residence.
2. Payments
All payments are processed securely via PayFast, ensuring your sensitive information is encrypted and protected.
We accept major debit and credit cards via PayFast.
Payment must be made in full at checkout before your order is processed.
3. Shipping & Delivery
Delivery Time: Orders are processed and shipped within 2-3 business days of payment confirmation. Delivery timelines may vary depending on your location.
Shipping Costs: Shipping fees are calculated at checkout and vary depending on the delivery address.
Shipping Areas: We currently only ship within South Africa.
Tracking: Once your order is shipped, you will receive a tracking number to monitor your package.
4. Quality Assurance
At SV Wines, we guarantee the quality of our products. If you believe that a product is faulty or not up to standard, please contact us within 7 days of receiving your order.
Returns are only accepted for defective or damaged products. Proof of damage or defect is required for a refund or exchange.
Due to the nature of our products, we do not accept returns for items based on personal taste preferences.
5. Order Cancellations
Orders may be cancelled within 24 hours of placement, provided the order has not yet been shipped.
Once an order has been shipped, cancellations are no longer possible.
6. Refunds & Returns
Refunds are issued only for faulty or damaged products and must be reported within 7 days of delivery.
Refunds will be processed through your original payment method (PayFast) once the returned items have been received and inspected.
7. Customer Support
If you have any questions or issues with your order, please contact us via email or phone. Our support team is available during regular business hours to assist you.
8. Alcohol Consumption
SV Wines promotes responsible drinking. Please enjoy our products in moderation and in accordance with local laws and regulations regarding alcohol consumption.
By clicking "I Agree" at checkout, you confirm that you have read, understood, and accepted these terms and conditions.
Welcome to Zarion Wines
Please confirm your age to enter the realm of warriors.
You must be 18 or older to continue.
