SV Wines & Your Privacy

At SV Wines, we are dedicated to safeguarding your personal information and ensure its use, collection, and disclosure are in compliance with applicable laws and this Privacy Policy. By providing your personal information to us, you agree and consent to the terms of this policy. If you are under 18 or disagree with this policy, please refrain from supplying any personal information via our website, email, or social platforms.

Your Information

We collect personal information when you engage with us, whether it’s via our website, emails, or social media platforms. This may include:

When you purchase products or services online, over the phone, or in person;

When you make inquiries or bookings for events, weddings, or other services;

When you participate in promotions or competitions;

When you register on our website, send an email, or engage in discussions via blogs or social media;

When you contact us for product or service information.

Personal data provided may include your name, age, address, email, phone number, and financial information, such as payment card details.

Information Collected and Use of Cookies

In addition to the data you provide, we may also automatically collect information about your visit to our website through cookies. Cookies are small files stored on your device to enhance your browsing experience.

We may collect technical data such as:
Your IP address, browser type, and device information;

Information about your visit, such as the products you searched for, pages visited, and the duration of your visit.

Cookies help us recognize you, tailor content, and improve your experience. They generally do not collect personal data. You can disable cookies through your browser settings, though certain functionalities of our website may not work properly if you do so. For more on managing cookies, visit allaboutcookies.org.

How We Use Your Information

Your information is primarily used to provide the products or services you have requested. For example, if you purchase wine, your information is used to process and deliver your order.

We will not send you marketing materials unless you have consented. If you have purchased from us or shown interest, we may seek your consent to provide updates about our products or similar offerings that might interest you.

All marketing communications will include an option to unsubscribe.

We may also use website data, such as your browsing activity and IP address, for the following purposes:

To improve our website and services;
To keep our website safe and secure;
To help us understand your preferences;
To allow you to participate in interactive features on our site;
To make personalized recommendations for products or services.

We may share cookies and related information with affiliated companies for the purposes mentioned above.

Disclosure of Your Information

We will not disclose your personal information to third parties unless:
You have provided consent; or
we are legally obligated to do so, such as in response to law enforcement.

While our website may link to external sites, we do not control their privacy policies.
You should contact those websites directly for any concerns regarding their privacy practices.

Access to Your Information

You have the right to access and update the personal information we hold about you. To request access or changes, please contact us at: Email: SVwines@wentainvestments.co.za

Security

We implement appropriate measures to protect your personal information. Physical and electronic security protocols are in place to safeguard the data we collect. If you have an account with us, you are responsible for maintaining the confidentiality of your account and password. SV Wines is not responsible for any loss resulting from your failure to maintain the security of your account details.

Contact Us

If you have any questions or concerns about these terms or our Privacy Policy, please contact us:

Email: SVwines@wentainvestments.co.za
Phone: 071 755 2638

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